United Airlines

All about your United Airlines flights: booking, online check-in, timetable, status and more

United Airlines is a huge airline with a lot of clout, but regular mobile users will know that a big name company doesn’t always have a high quality app or even a great website. This airline app risks falling into that category- but when it works, it’s a great app with a lot of useful functionality. Anything you could want related to your flight is somewhere inside, all for free. View full description

PROS

  • Lots of little extras
  • Control of your flight from booking to seating
  • Useful Travel Card navigation menus

CONS

  • Some teething problems with compatibility
  • Not ground-breaking

United Airlines is a huge airline with a lot of clout, but regular mobile users will know that a big name company doesn’t always have a high quality app or even a great website. This airline app risks falling into that category- but when it works, it’s a great app with a lot of useful functionality. Anything you could want related to your flight is somewhere inside, all for free.

Features and functions

The United Airlines app has been updated recently, providing several new features. Starting with the obvious, you can book your flights on this app, which you should find easier than using the website. This app lets you keep up with your flight status with constant updates, something which is increasingly common now but was unheard of just a few years ago. Get started by signing in to your MileagePlus account and the appropriate options will appear. You can then use your phone as a boarding pass, a very efficient way to go, especially for frequent flyers. Check in, choose alternate flight options and upgrade your seating all from your mobile device. You can even view maps of airports, vital when you’re in a new place and your flight is about to leave! On the opposite side, when you’re early and have time to kill, you can play Sudoku games.

But is it smooth flying?

The United Airlines app has had an overhaul in usability and access, largely improving things. The app has a clean, tile-based navigation menu and is easy on the eye, with good font sizes and clear labelling. The addition of a widget mode goes some way to providing more function and usability too. The other main navigation aid is the Travel Card system, which arranges features onto tabbed cards. Pick a card that suits you and you’ll find the options listed on it. When you log in with your MileagePlus account, the app generates cards that meet your needs, a great way to speed up navigation and make the app user-friendly. The app is meant to be compatible with tablets too, however, a lot of users have been struggling with crashes and incompatibilities, on tablet and mobile. Of course, all apps go through these development hiccups.

A powerful app with teething problems

Despite a few issues with compatibility, which are bound to be rectified in time, the United Airlines app is very flexible and powerful. Anything you could want is built into the app, making it simple and quick to book flights, check in and find your way around without needing lots of pieces of paper. Little touches like the Sudoku add value to the app and you will keep finding extra options like this if you search around. Overall, this app is easy to use and a standard, capable companion to the airline website.

United Airlines

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